Transport Alliance Australia (TAA) held a free Operators' Forum last month and its keynote speaker was Bill Faeth. Bill teaches entrepreneurs, business owners and high performance leaders how to build and scale profitable businesses without sacrificing family.
At the TAA Operator's Forum, Bill highlighted the fact that we need to keep in touch with our clients. He even suggested that we should call our top 20 clients this week and ask them how they are doing. How they are coping and offer to help them in any way possible. It is this phone call that will be remembered post COVID-19, and it just might be for your betterment.
In these uncertain times of a global pandemic, staying safe and looking after one’s health and wellbeing is more significant than ever before. London Taxis (associated with GM Cabs) is helping healthy people stay healthy by providing passengers a transport solution which enables them to move around in a controlled environment in a safe, sound and reliable manner. London Taxis operates a fleet of 50 Taxis in Sydney and overall 120 Taxis in Australia.
London Taxis has a COVID-19 defence solution in every individual Taxi. The passengers are completely separated from the driver with an air lock fibreglass dividing screen which effectively separates the driver’s compartment from the passenger cabin. Their air conditioning is also separate for each compartment.
"There are quite a number of Victorian taxi and ride share drivers who are feeling frightened/put in danger, by transporting passengers in the front seat of the vehicle and also those who are going to a COVID testing station.
I think that Victorian passengers should not be allowed to travel in the front seat of a taxi or rideshare - just like it is in many other Australian states.
Also if there are more than 2 passengers travelling in the taxi - then they should travel in a Wheelchair Accessible Vehicle (WAV) or High Occupancy Vehicle (HOV). This way social distancing can be maintained...
Nelson Bay Taxi driver Meri Robinson went above and beyond the call of duty recently and the result of her actions is a life saved.
Meri who works for Nelson Bay Taxis in NSW was scheduled to pick up a regular elderly client at 8.15am in the morning. The client had booked the pickup the night before to get to her medical appointment.
When Meri turned up at the residence to pick up the passenger, things did not look quite right. Meri Robinson would usually arrive at the residence of her passenger and normally the front door would be open with the walker ready to go at the bottom of the stairs.
It has been pleasing to note that the NSW Taxi industry has seen some improvement in the demand for Taxis, since the easing of certain restrictions, recently announced by the NSW Government in June. These include;
Increase in the number of people allowed to socially gather
Re-opening of Restaurants, Cafes, Clubs and Pubs with social distancing guidelines
A slight increase in people returning to work in the Sydney CBD
The Queen’s Birthday long weekend, which took place 6th to 8th June 2020, saw some increase in Taxi patronage right across NSW. We were delighted to hear of towns in Regional NSW reach capacity with accommodation and venues booked out at a number of locations.
The first Sanitisation Station Program for Regional/Country NSW was opened on Tuesday 19 May 2020 in Dubbo. The Sanitisation Station has been set up at Dubbo Buslines and will service all Point to Point vehicles in Dubbo and surrounding areas.
The President of the Country Taxis Operator Association, Mr Geoff Ferris said, “This was a great opportunity for the Dubbo Region to offer this service, to re-assure the local community that ongoing cleaning practices were in place in order to protect passengers and drivers from COVID-19”.
Get To Know: Greg Kay, Head of Memberships and Partnerships, NSW Taxi Council
"My recent involvement in the NSW Taxi Industry has been from May 2016 when I was engaged as one of 4 NSW Business Advisors (attached to the NSW Office of the Small Business Commissioner) to provide Business Advisory Services to the NSW Taxi Industry Networks in both Metropolitan and Regional areas. The areas I personally covered were from Eastern Suburbs to Strathfield in Sydney Metropolitan area and Riverina / Murray (South West) and New England / Tablelands (North West) in NSW regions."
"My previous experience in the Taxi Industry related to providing commercial business finance for clients for assistance with the purchase of NSW Taxi licences. Also as a Commercial Manager in Banking, where one of my major clients was Legion Cabs in Sydney (when they were based in Surry Hills / inner city)."
Despite less road traffic, you must remember to be careful and drive safely.
Motorists should not treat the noticeable reduction in traffic because of COVID-19 restrictions as a green light to speed, drive under the influence or flout other important road safety laws, a leading personal injuries lawyer has warned.
Canda Glanville, a Principal at Maurice Blackburn Lawyers, said too many lives were still being lost on Victorian roads despite fewer people getting behind the wheel since restrictions were brought in to help slow the spread of the coronavirus pandemic.